Terms & Conditions

Last updated: April 08, 2023

These terms and conditions are governed by Czech law. Any disputes arising from or in connection with the purchase contract shall be resolved by the relevant Czech court.


These terms and conditions govern the mutual rights and obligations of the contracting parties arising from or on the basis of a purchase contract (hereinafter the „purchase contract“) concluded between the Mercury Synergy s.r.o., with its registered office in Hradec Králové, Antonína Petrofa 2104/9, Postal Code 500 09, Identification number: 11897376, registered at the Regional Court in Hradec Králové, Section C, Insert 48266 (hereinafter referred to as the „Seller“) and another natural person (hereinafter referred to as the „Buyer“) through the Seller’s online store.

Contact details of the Seller: delivery address Antonína Petrofa 2104/9, Postal Code 500 09 Hradec Králové, email address info@mercurysynergy.com, phone +420 605 357 091.

Conclusion of the Purchase Contract:

The Buyer may place an order through the Seller’s web interface. The order must contain all necessary information required by the Seller (type and number of goods, method of payment, etc.). The Buyer’s order is binding and must be confirmed by the Seller. The purchase contract is concluded by the acceptance of the order by the Seller.

Price of Goods and Payment Terms:

The price of the goods and any costs associated with the delivery of the goods are determined in accordance with the current price list posted on the Seller’s website. The Buyer is obliged to pay the Seller the agreed purchase price before the goods are delivered. Payment options include a bank transfer or credit card payment.

Withdrawal from the Purchase Contract:

As a digital product, the Buyer is not entitled to withdraw from the purchase contract for the content of the application once the content has been made available to the Buyer. By purchasing the content, the Buyer acknowledges and agrees that the purchase is final and that no refunds or returns are possible. However, the Seller will make every effort to address any technical issues or errors with the content that may arise.


The Buyer has the right to file a complaint about the digital content of the application if it is not in conformity with the agreed terms or if it contains any defects or errors. The complaint must be submitted in writing and delivered to the Seller as soon as possible. The Seller is obliged to handle the complaint without undue delay and may offer the Buyer a replacement of the defective content or a partial refund, depending on the circumstances. However, the Seller is not responsible for any defects or errors caused by the Buyer’s own actions, such as misuse or improper installation of the content.

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